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Membership Terms and Conditions |
Terms and Conditions of All Rentals
1. General
Open House Tours ("the Company") acts as a booking agent. It arranges
bookings and reservations of holiday accommodations for the vacationer ("the
Renter"), as an agent for the owners of the holiday accommodation ("the
Property Owner") . There are no advertising or setup fees to the
Property Owner for our services. Open House Tours charges a fee
only if we succeed in procuring an acceptable renter for your vacation
rental. 18% of the total rental amount before tax is deducted from the
rental fee prior to dispersing a check to the Property Owner.
2. Contract:
The issuance of a written confirmation to the Renter by
the Company shall complete a binding contract between the Renter and the
Property Owner.
3. Payment:
3.1 Bookings shall be confirmed in writing by the Company on payment of a
deposit (said confirmation does not refer to the Booking Application Form.
Conformation will be sent in writing by Open House Tours directly to the
renter).
3.2 Receipt of any deposit prior to the Company's written
confirmation of the reservation shall not constitute acceptance of any
booking.
3.3 The balance shall be payable 30 days prior to the
commencement of the holiday.
3.4 If the Renter books the holiday less than 30 days
from its commencement, the full booking charge shall be payable upon
booking.
3.5 All payments shall be made to the Company as stated at
the top of the booking application form, by check, money order or in cash
only.
3.6 There will be a $25.00 penalty if the balance owing
is not paid to the Company, in full, 30 days prior to occupancy.
3.7 All payments made within two weeks of occupancy must
be made by certified check or valid credit card.
4. Alternative Accommodation:
4.1 In the highly unlikely event that the Company shall be unable to arrange
the holiday accommodation requested by the Renter, the Company shall attempt
to arrange alternative holiday accommodation of a similar type and cost and
standard and in a similar location as that originally requested by the
Renter. If the alternative holiday accommodation and/or rate is not
acceptable to the Renter, the Company shall refund, in full, to the Renter
all monies paid by him/her to the Company.
4.2 Requests by the Renter for alternative accommodation
and/or dates, will be processed only if the original booking property/time
can be re- booked, and will result in an additional administrative charge of
$25.00 per change.
5. Cancellation:
Any cancellation made by the Renter shall be in writing addressed to the
Company at the address stated at the top of the booking application form. On
receipt of such notice of cancellation, the Company shall endeavor to
re-book the holiday accommodation for the entire period of the original
booking.
5.1 If the Company is successful in re-booking the holiday
accommodation for the entire period originally booked, it shall refund to
the Renter all monies paid (whether by deposit or otherwise) less a
cancellation fee of $50.00 per period booked.
5.2 If the Company only succeeds in re-booking the holiday
accommodation for a portion of the period originally booked, it shall refund
the monies paid relating to the period re-booked, less a cancellation fee of
$50.00 per period booked.
5.3 If the Company is unable to re-book the holiday
accommodation at all then all monies paid by the Renter (whether by deposit
or otherwise) shall be forfeited to the Company
6. Ownership of the Holiday Accommodation:
The Company does not own or operate the holiday accommodation which it books
on behalf of the Renter and accordingly, its use of the holiday
accommodation is subject to the Terms and Conditions of each of the Property
Owners.
7. Alterations to Printed / Video Materials / Changes
to Inventory Listing:
The information contained in any printed materials or videos is believed to
be accurate at the time of printing/viewing. However, the Company reserves
the right to make alterations thereto and the Company shall endeavor to
inform the Renter of such alterations. If the alterations relate to
fundamental elements or services, the Company shall attempt to provide
comparable fundamental elements or services. If these comparable elements or
services, prove unacceptable to the Renter, the Company shall bear no
responsibility other than to provide an appropriate refund for those
unavailable fundamental elements or services.
7.1 Fundamental elements refer to water systems, plumbing
and electrical systems, major appliances, such as refrigerator and stove.
7.2 Fundamental elements do not refer to recreational
items such as boats, motors, televisions, VCRs or satellite dishes. These
elements are provided at the discretion of the property owner as an added
feature for the Renter's use. While every attempt will be made to ensure
that such equipment is in working order during a holiday, should breakdown
or some other situation occur whereby these elements are not available for
the term of the holiday, neither the Company nor the Property Owner take
responsibility for replacing the elements or refunding any part of the rent
to Renter for the lack of use of these elements.
7.3 Neither the Company nor the Property Owner accepts
responsibility for weather conditions or changes to water levels or
conditions at neighboring propertys.
8. Number of Persons Using the Holiday Accommodation:
The number of persons present overnight (including guests) shall not exceed
the maximum number indicated in the Inventory Listing for that Property. The
number of persons present during the day (including guests) shall not exceed
the maximum number indicated in the Inventory Listing for that property,
without prior authorization from the Company.
8.1 Renters who contravene the maximum numbers stated for
each propertywill be subject to immediate eviction without refund or an
additional nightly charge of $100.00 per person, at the discretion of the
Company.
8.2 There will be no subletting of the property
permitted. Where separate parties will be occupying the property at
different time periods, booking forms must be completed for each party.
8.3 There shall be no camping, tenting, or otherwise
placing auxiliary accommodation facilities on the property without prior
written authorization.
9. Access:
The Property Owner and/or the Company's agents shall be allowed access to
holiday accommodation at any reasonable time during any holiday occupancy.
10. Repair:
The Renter shall keep the holiday accommodation and all furniture, fixtures,
chattels, fittings, and effects in or about the holiday accommodation in the
same state of repair and condition as at the commencement of the holiday,
and shall leave the holiday accommodation in the same state of
cleanliness and general order in which it was found. Failure to do so, to
the satisfaction of the Owner/Company, may result in a damage/cleaning
charge being levied.
11. Pets, Smoking, and Other Conditions of Booking:
The Renter shall abide by the conditions of booking and any other
instructions contained in the Household Rules, Inventory Listing and/or as
noted on the face of this form. All such conditions apply to guests visiting
the property, whether day visitors or overnight.
11.1 Any Renter who contravenes said conditions shall be
subject to immediate eviction without refund and/or a penalty of $100.00 per
day at the discretion of the Company.
11.2 Pets are only permitted on the property if they are
indicated on the booking application form and approved by the owner. The
number of pets is restricted to one, unless prior, written authorization is
obtained by the Renter.
11.3 If a property is "NO PETS" restricted, please note
this does not necessarily mean the property has not had pets present at some
time. The Company takes no responsibility for conditions arising from
allergies at any property, whether noted as "NO PETS" or not.
12. Inventory Listing / Household Rules / Route
Directions / Booking Confirmations:
The Company will provide the Inventory Listing, Household Rules, Route
Directions for the holiday property once the total rental amount has been
received. These documents shall be considered to be an extension of these
Booking Terms and Conditions and the Renter shall abide by all instructions
and information contained therein. If the Renter has not received these
documents one week prior to the holiday period, the Renter shall notify the
Company and obtain said documentation.
13. Keys:
13.1 The Renter agrees to return the key to the Company, either in person,
or by mail or courier, within six days of the termination of the rental
period.
3.2 The Renter agrees to pay a $20.00 charge for failure
to return the keys within the stipulated time.
14. Consumer Report
The Renter is hereby notified that a consumer report containing credit and /
or personal information may be referred to in connection with this
transaction and authorizes the company to obtain such a report.
15. Facsimile Agreement
The renter agrees that this agreement may be executed by facsimile
transmission, and that the original facsimile signatures will evidence the
binding obligation of the parties to be bound by the terms of this
Agreement.
NOTICE
Unless specifically stated, linens and towels are not
provided with the rental accommodation
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